Senior Technical Business Analyst

Synapsewerx is seeking a Senior Technical Business Analyst with the unique blend of expertise combining technical knowledge, business understanding and consulting pedigree. You are someone who has bridged the gap between business and technology for over 15 years. You don't just gather requirements, you understand the underlying technical architecture, from SQL databases to Cloud platforms, and can align business goals with technical realities. You can manage stakeholders and process design combined with a hands-on technical toolkit in SQL, Python, and Data Analytics.

This is a practitioner role for someone who thrives in large, complex enterprise environments and can move seamlessly from a high-level workshop to a deep-dive data mapping session. At Synapsewerx, we don’t just gather requirements; we design, build, and deliver solutions that are technically sound and commercially pragmatic.

KEY RESPONSIBILITES

• Bridge the Gap: Translate complex technical ideas into everyday language for executive stakeholders while producing detailed requirements and designs for engineering teams.
• Data-Driven Discovery: Don't just ask "what do you need?", dive into the data! Perform deep-dive analysis using tools such as SQL, Python, Excel, Power BI and AI to validate business logic, identify data gaps, and ensure integrity across complex migrations.
• Modern Agile Leadership: Lead high-velocity delivery squads (Scrum/SAFe). Manage backlogs, drive releases and ensure the pace of delivery matches the business's strategic goals.
• Process Engineering: Re-engineer business workflows, moving from legacy "As-Is" states to optimised "To-Be" processes.
• Technical Design & Discovery: Lead functional and technical design workshops to define system interfaces, data dictionaries, and API integration requirements.
• Quality & Validation: Oversee User Acceptance Testing (UAT) and validate user experiences to ensure technical builds meet the business requirements.
• Architectural Synthesis: Act as the primary bridge between Enterprise/Domain Architects, Engineering teams, and Business Stakeholders. You will ensure functional requirements align with design patterns, ensuring solutions are scalable and architecturally sound.
• Strategic Alignment: Partner with senior leadership to ensure solutions are aligned with organisational strategy and long-term business value.
• Vendor & Ecosystem Management: Liaise with vendors and service providers to stay ahead of roadmap changes, ensuring internal solutions remain compatible with external product evolutions.

SKILLS & EXPERIENCE

• 15+ years in IT/Consulting, with a background in Tier-1 environments and a track record of delivering high-value projects.
• Advanced Technical Toolkit: Proficiency in SQL, Python and AI. You must be comfortable querying databases and using modern tools to drive discovery and decision-making.
• Systems Agnostic Practitioner: A proven ability to pivot rapidly across different industries and tech stacks. You aren't tied to one specific platform; you have an appreciation for all types of systems and can identify the universal patterns that make them work.
• High Learning Velocity: You are a naturally curious fast learner who thrives on deconstructing and understanding any new system presented to you. You have the ability to absorb new information and system logic rapidly, turning ambiguity into clarity.
• Communication & Facilitation: A seasoned ability to lead complex workshops, navigate competing priorities, and reach consensus on functional direction with both technical and non-technical audiences.

PERSONAL ATTRIBUTES

• Architectural Curiosity: You have a genuine passion for understanding how systems work under the hood.
• Consultative Mindset: You are comfortable navigating political landscape of large-scale transformations and can hold your own with both developers and C-suite executives.
• Pragmatic Problem-Solver: You balance technical rigour with commercial awareness, ensuring solutions are buildable and meet the business requirement.

QUALIFICATIONS & CERTIFICATIONS

• Tertiary Education: A Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline is required.
• Desirable Certifications: While not required, professional certifications in the following are highly regarded:
  • Technical: SQL, Python, AI/ML, or Cloud Fundamentals (Azure/AWS/GCP).
  • Methodology: Certified Scrum Master (CSM), SAFe, Prince2, or PMP.
  • Business Analysis: IIBA (CBAP) or ISEB Business Analysis Essentials. 

 What We Offer

• Senior-level renumeration  | A competitive package commensurate with your experience and market rate.
• Flexible working |Remote-first with client on-site when required. Results and relationships matter, not where you sit. 
• Meaningful, high-profile work | Enterprise-grade programmes where your architecture decisions matter.
• Continuous learning | Certification support, conference attendance, and access to cutting-edge AI technology. 
• Senior team, no politics | Small, experienced team. Direct access to CEO. No layers of middle management. 
• Growth pathway | Real opportunity to grow into a practice leadership position as Synapsewerx scales. 
• Family 1^st company | We support the whole family, not just the employee, with our family first always policy. 

• Pathway to Ownership | A growing company that promotes ownership for key talent via our Employee Share Option Plan.  

About Synapsewerx

Synapsewerx engages at the intersection of real-time data integration, cloud-native architecture, and emerging AI/Agentic technology — helping our clients turn complex technology challenges into competitive advantage. At Synapsewerx, we’re pioneering the future of intelligent transformation, leveraging cutting-edge technologies to empower businesses across the APAC region.

We are a growing, senior-led team. Every person that joins us is a practitioner — someone who designs, builds, and delivers. Our culture is built on family, integrity, openness, honesty, and transparency. We are dedicated to fostering an environment where innovation thrives and where our people’s professional growth is genuinely supported.

Synapsewerx is an equal opportunity employer that promotes pay parity. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, or background.

Apply Now

Ready to embark on this exciting journey with us? Submit your application and join the Synapsewerx family, where your contributions will pave the way for a brighter, more connected future.

To apply, please submit your CV, a cover letter highlighting relevant experience and your preferred engagement terms, plus any additional information you believe demonstrates your fit for this role. We're eager to learn more about you!

Embark on a career that matters. Apply now and join us on this transformative journey!

For further information, please contact:

Kelly Ingram via careers@synapsewerx.com